OUR STORES

VISIT OUR STORE

11th Road, The West End Complex.
Carlswald, Midrand 1684

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What payment methods do you accept?

We accept major debit/credit cards, EFT, and mobile wallet payments. All transactions are secure and encrypted.

How long does delivery take?

Delivery typically takes 2–5 working days. Orders are processed within 24–48 hours after payment confirmation.

Do you offer international shipping?

Currently, we ship only within South Africa.

How do I return or exchange an item?

Email us at [your support email] within 7 days of receiving your order. We'll guide you through the process. We cover return shipping costs.

What if my item arrives damaged?

If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos. We'll arrange a replacement or refund.

How do I know which size to choose?

We provide a size guide on each product page. If you're between sizes or unsure, feel free to reach out for help.

Are your sneakers made with leather?

No, our sneakers are crafted with breathable, non-leather fabric.

Can I cancel my order?

Orders can only be cancelled within 2 hours of placement. After that, they are processed immediately for shipping.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS